To be accepted, your product must be in very good condition - we invite you to consult our service policy.

Follow the online steps to identify the products you wish to resell, create your account and fill in your information.
You then have two options for sending us your parts:
1) deposit in shop: drop off your items in one of our participating shops and immediately get your voucher.
2) sending by post: we provide you with a prepaid label. Return your packaged products to us in the box of your choice. Three shipping options are available drop it off at a Post Office, Pickup relay or Chronopost Agency.

Upon receipt of your package, our teams will check the condition of your parts. If the recovery conditions are met, you will be notified by email within 15 days that your account has been credited and that you can generate a voucher at your convenience (date and amount). Then use your voucher within 12 months in participating ISABEL MARANT stores or on ISABEL MARANT VINTAGE. If several of your coins have been accepted, you will be credited with an amount corresponding to the value of all the coins taken back.

The voucher can only be used in the country where the trade-in took place.

- The offer is limited to persons aged 18 and living in Metropolitan France, Belgium, Germany or the Netherlands. A valid email address is required.
- Only ISABEL MARANT products defined as eligible under our trade in conditions will be accepted.
- Your item must be clean, undamaged and fully functional: zippers, seams and elastics, no missing parts (buttons, ornaments), no holes or tears, no stains or smell.
- Products that are stained, damaged and/or in need of repair will not be eligible for trade-in credit.
- All products must be legally owned by the person receiving the trade-in offer.
- Credit for trade-in products will be issued as a voucher only usable in the country of issue of the voucher.
- The trade-in value will be based on the original price of the products in store ISABEL MARANT TTC and their current state. Product condition and trade-in value (if applicable) are determined at Isabel Marant Vintage's discretion.
- Our Terms and Conditions and these accompanying FAQs are subject to change at any time without notice, at our sole discretion.

We take back clothes, bags, shoes and belts from all the Isabel Marant, Etoile and Men's collections.
On the other hand, glasses, jewellery, scarves, watches, swimsuits and certain models of shoes are not included. The pieces from the capsule collection from the H&M collaboration are also not included in the items taken back.