Privacy Policy
At Isabel Marant, the privacy and security of your personal data are very important to us. That is why we collect and manage your data with the utmost care and implement specific measures to protect it. Below you will find key information on how Isabel Marant processes the personal data collected when you browse isabelmarant-vintage.com and use the services offered on the website.
To learn more about how Isabel Marant manages your personal data, please read our Privacy Notice.
We also ask that you read the Cookie Policy and the Terms of Use for isabelmarant-vintage.com, which contain detailed information about the conditions governing our services. Certain services may be subject to specific legal terms. Where applicable, we will provide you with all relevant information on a case-by-case basis.
WHO IS THE DATA CONTROLLER?
The following is key information regarding the processing of your personal data by Isabel Marant, whose registered office is located at 50 rue Croix des Petits Champs, 75001 Paris, France, VAT no. FR 88 403 243 058 ("Isabel Marant"), acting as data controller.
For any questions, requests or needs relating to your privacy and the processing of your personal data, you may contact us at any time by submitting a request to our Customer Service team or by writing to Isabel Marant's registered office address.
WHAT DATA DO WE PROCESS AND WHY?
The personal data processed by Isabel Marant includes the information you provide when you place an order, trade in an item, or purchase an item, as well as the data we collect while you browse or use the services available on www.isabelmarant-vintage.com. Isabel Marant may therefore collect data about you, such as your first and last name, shipping address, billing address, browsing data and purchasing habits.
Your personal data is processed for the following purposes:
to enter into and perform the contract for the purchase of items sold on isabelmarant-vintage.com;
to enter into and perform the trade-in of a second-hand item on isabelmarant-vintage.com;
to provide you with the services available on isabelmarant-vintage.com, such as newsletter subscription or booking an in-store appointment;
to allow you to register on the Website in order to access services reserved for registered users;
to manage requests submitted to our Customer Service team.
In the cases listed above, the processing of your personal data is lawful because it is necessary for the proper performance of the contract entered into with you or for the provision of a service that you have expressly requested.
In addition, we carry out statistical studies and analyses using aggregated data in order to understand how users interact with and use the Website, and to improve our offering and services.
Only with your prior consent do we process your personal data in order to:
carry out commercial communication activities;
personalise the Website based on your interests.
WHO WILL PROCESS YOUR DATA?
Your personal data is processed by duly trained staff within our company and, where required for organisational and operational purposes related to the provision of services on www.isabelmarant-vintage.com, by our service providers. These providers have been assessed and selected by Isabel Marant for their reliability and expertise.
Some of these providers may be located in countries outside the European Union. In such cases, the transfer of your personal data to those countries will be carried out in accordance with applicable law.
HOW LONG DO WE KEEP YOUR DATA?
We retain your personal data for a limited period, depending on the purpose for which it was collected. At the end of this period, your personal data will be deleted or irreversibly anonymised.
The retention period depends on the purpose of the processing. For example, data collected when you purchase items on www.isabelmarant-vintage.com is processed until all administrative and accounting formalities have been completed, after which it is archived in accordance with local tax regulations for ten years. Data used to send you our newsletters will be retained until you unsubscribe.
For more information, please see our Privacy Notice section.
WHAT ARE YOUR RIGHTS?
At any time, depending on the specific processing activity, you may: withdraw your consent to processing; find out what personal data we hold about you, where it comes from and how it is used; request that it be updated, corrected or supplemented; and, in the cases provided for under applicable law, request its deletion, the restriction of its processing, or object to its processing.
Where applicable, you may request to receive the personal data concerning you held by Isabel Marant in a machine-readable format. Where technically possible, we may also transmit your data directly to a third party designated by you.
If you believe that your personal data has been processed unlawfully, you may lodge a complaint with one of the supervisory authorities responsible for enforcing personal data protection regulations.
This notice may be amended or supplemented over time. We therefore encourage you to check its content regularly. Where possible, we will inform you in good time of any changes made.
For more information on how your data is protected by Isabel Marant, please visit the dedicated page on our ISABELMARANT.COM website. prévus par les dispositions en vigueur, la suppression, la limitation du traitement ou vous opposer à leur traitement. Le cas échéant, vous pouvez demander à recevoir les données à caractère personnel vous concernant en possession de Isabel Marant sous un format lisible depuis un dispositif électronique et, lorsque cela est techniquement possible, nous pourrons transmettre vos données directement à une tiers que vous aurez désigné. Si vous estimez que le traitement de vos données à caractère personnel a été exercé de manière illégitime, vous pouvez déposer une réclamation auprès de l'une des autorités de contrôle compétentes pour le respect des normes en matière de protection des données à caractère personnel.
La présente note d'information pourra subir des modifications et des intégrations au cours du temps, nous vous invitons, par conséquent, à en vérifier périodiquement les contenus. Dans la mesure du possible, nous veillerons à vous informer en temps utile des modifications apportées.
Pour plus d'information sur la protection de vos données chez Isabel Marant veuillez consulter la page dédiée de notre site ISABELMARANT.COM
Would you like information about a part offered on our site? Do you have a question about a past order? Do you have a question about our trade-in offer or a trade-in in progress?
We invite you to contact our Customer Service by filling in our contact form.
Please include your order number if applicable.